With Customer acquisition becoming more expensive due to many reasons, due to critical for Organisations to stay ahead of the curve and Customer wish list
The key to a CEO’s Plan are …..Customer experience – stickiness – growth in revenue and plug the leakage of business and how do you get there Dry and Safe
This is the reason the CEO’s want to avoid big, costly mistakes that damage their relationships, with Customers and their brand reputations
Near the Top of this are Data Breaches and Loss of Business, due to by lax IT and non-Standard Process Compliance
In order to be close to Customer Satisfaction and their repeat business – ” Stickiness ” Organisations must invest in Innovation and Process Automation – Robotics, Error less process delivery and optimum utilization of teams, towards generating more business, other than sitting and guiding processes
We offer the following :
- Document Management Solution – DMS, with plenty of Technologies: OCR, Reading Biometrics, Scanning, and Digitization, as part of our rollout
- Robotic Process Automation – RPA: Agnostic Service Offering – Study ……roll out …..UAT Testing ……Annual Maintenance
- Audit Services that will check for process Compliance
- Business Process Improvement Services for further reducing steps / streamlining the user experience
- Call Centre improvement – reducing FTE’s
- Testing Services
- Lending Solution – SME Retail and Agriculture
- Mainframe Application Performance – Micro Outsourcing
- Mobile Application Audit for U I / CX / Analytics / Stress Test
- UAT and I Flex Testing Services
- Mainframe
- IOT
- 5 G Roll Out
- RPA
- Knowledge and Innovation Micro Centre – Near and Off shore